Privacy Policy
By registering a eSurveyforCash account ("Account") you will be
asked to provide certain personal and sensitive information
("Information") as detailed in this document and our Terms of Service.
Our Privacy Policy is based on the following principles
of our provision of eSurveyforCash to you:
- You can access, update or change profile information at any time.
- You can request to have your account deleted.
- We only store profile information you choose to provide. We use the latest technologies and best practices to protect all Information from both unauthorised physical and electronic access and interference.
- We do not permit third party business or businesses ("Business" or “Businesses”) to access your Information unless you decide to make this information available.
- We do not forward or transfer your information to any third parties, other than the organisations detailed in this document, which are required to operate eSurveyforCash.
- This disclosure is necessary to enable us to provide eSurveyforCash to you, these organisations are also required to respect and maintain our commitments to your privacy and security.
1. Information We Collect
We collect two broad types of information:
- Information that you directly provide eSurveyforCash; and
- Information about your use of, and interaction with, eSurveyforCash and the members portal ("Site");
Information which you directly provide eSurveyforCash can
include:
- The mobile phone number, email address and password (encrypted when transmitted or saved) you provide when registering a eSurveyforCash Account;
- Profile information;
- Any responses you submit during survey/s or poll/s ("Activity" or "Activities");
- The content of any customer service correspondence you send eSurveyforCash;
- Any banking or other details you provide eSurveyforCash when requesting a reward redemption;
- Or any other information you directly provide Survey Talks through the public website or Site.
Information that we collect relating to your use of, and
interaction with, eSurveyforCash can include:
- your IP address and data stored in your authentication cookie;
- your activities, such as when you accept or skip an invitation, your participation in Activities and your progression through a particular Activity;
- your activity on the Site, such as when you log in to your Account, when you send customer service correspondence to eSurveyforCash and when you opt-in to an application;
- information about the device you are using to access eSurveyforCash (eg whether you are using a computer, mobile phone, tablet etc);
- or your transaction history, including your Account (points) balance, the rewards you receive from participating in Activities and any redemptions you have requested.
2. How Do We Use the Information Collected?
We use profile information to publish and deliver
Activities to you.
We use profile information in conjunction with
information obtained from sources such as your IP address and
address (via Geo-Location software) to match and deliver relevant
Activities to you through eSurveyforCash. This can include sending
you emails or other online notifications to alert you of Activities
for which you may qualify (if you have opted in to receiving such
notifications).
At times, Businesses may require access to profile
information to determine the target audience for a Activity. We
only provide profile information to Businesses in an aggregate and
de-identified format. The responses you submit during a Activity
are provided to Businesses in a de-identified format. We never
provide Businesses your Account details, email address or any other
personally identifiable Information unless you provide express
permission to do so.
As mentioned above, the responses that you submit during
a Activity are provided to Businesses in a de-identified format.
eSurveyforCash, or the Businesses, may subject these de-identified
results for further analysis or use, including publication of the
de-identified results.
During a Activity you may be asked to provide your name,
email address and other contact information. In relation to these
Activities, you should note that:
- You are providing this Information directly to the Business and not eSurveyforCash;
- Your Information will be dealt with in accordance with the relevant Business’ privacy policy and not this Privacy Policy;
- And you are always free to decline providing contact details to a Business.
We use information relating to your activity and
interaction with eSurveyforCash to:
- Help detect and prevent fraudulent activity;
- Maintain the data quality of Activity responses;
- Improve and personalise your eSurveyforCash experience;
- Maintain, operate and improve eSurveyforCash, the Site and associated platforms.
We only ever access the authentication cookie which we
place on your computer and never access or attempt to access any
other cookies stored on your machine.
We use all information we collect to help manage and
provide eSurveyforCash to you, as well as maintain and constantly
improve the Site, associated platforms, applications and your
eSurveyforCash experience.
3. Accessing Your Information
You can access and update or amend profile information at
any time by accessing your Account via the Site.
You agree to update and maintain the accuracy of any
personally identifying information you provide eSurveyforCash,
whether stored in your profile or elsewhere on the Site.
You can update and change the email address with which
you registered and your Account password by accessing the relevant
section of the Site.
A history of your activities and the rewards you have
earned can be accessed in the transaction history section of the
Site.
For any questions relating to accessing your information
or account please go to the FAQs section of the public website
(www.esurveyforcash.com), or send us the details of your inquiry to
survey@esurveyforcash.com
4. Disclosure to Third Parties
We will not sell, trade, give or rent any Information to a third
party unless: you have expressly consented to such disclosure; such
disclosure is permitted by the Terms of Service or
this Privacy Policy; or required to do so by law.
As mentioned above, Activity information is only
disclosed to Businesses in an aggregate and de-identified format
and Activity responses are provided Businesses in a de-identified
format. We never provide any Information about you to a Business
unless you expressly grant permission to do so. This permission
will (unless otherwise indicated) generally be required on a
case-by-case basis.
We only disclose your banking details to our bank to
action your reward redemption or cash out requests. This disclosure
occurs in an extremely secure and protected online facility.
The response data for Activities may be analysed and
aggregated by eSurveyforCash employees in our offices located in
Singapore. You agree to allow your Activity response data to be
processed in Singapore. All eSurveyforCash employees are required
to maintain the same privacy standards as required in Singapore.
Additionally, some Activities may originate from
Businesses which are based outside of Singapore and accordingly you
agree to allow your Activity response data to be provided to
Businesses which operate or are based outside of Singapore.
As part of our commitment to adopting best practices and
procedures we have recognised the need to use third party hosting
facilities which may be located outside of Singapore. This
arrangement aims to ensure that your information is constantly
accessible and backed up in secure data storage facilities. We will
ensure that any third party hosting providers used are not
permitted access to your Information.
5. Security
We are committed to providing a secure online environment
to host eSurveyforCash infrastracture and have invested
considerable resources to protecting your Information from loss,
misuse, corruption and unauthorised access.
All of the information collected and stored by Survey
Talks is protected by firewalls against unauthorised access.
Due to the nature of the internet, it is possible that
information stored on our servers and data transmitted online can
sometimes be accessed by unauthorised third parties. While we have
made significant investments in hardware and software to ensure
that this risk is minimised, we cannot guarantee that information
you provide to eSurveyforCash will never be compromised. By
accepting this Privacy Policy you indicate that you acknowledge and
accept these risks.
6. Closing your Account
You are always able to request closure of your Account.
Upon closure of your account we will provide you the option of
having all data obtained through the Site deleted from
eSurveyforCash records with the exception of information required
for taxation and auditing purposes.
This Privacy Policy was effective and last updated on 15th
FEB 2022. eSurveyforCash has the right to change these Privacy Policy at any
time and will post updates on this website.